Why Book through Us?
Security
With a number of package holiday companies and cheap airlines going bust recently choosing one of our holiday homes gives you 100% ecurity on accommodation.
Your rental fee is lodged in a seperate client account until after the holiday is complete, so that in the rare occasion when accommodation is not available ( eg, air con breaks down) we can transfer you to another home without having to seek a refund from the individual owner. Furthermore if you book through an individual owner who later sells the home you can be left high and dry, whereas all our properties are under contract.
Last year when Goldtrail went under all our clients without exception were able to rebook flights at alternative times ( sometimes weeks later) and we were able to change their accommodation dates with only a small admin fee.
This is just a couple of examples of how we as a dedicated rental agency look after clients.
Safety
It has been known for owners to disappear with funds or sell their home at the last minute, leaving clients high and dry. Our owners are contracted to honour bookings but in an emergency should a home become unhabitable we can normally provide alternative accommodation.
Service
It is our moral responsibility to ensure your holiday is a wonderful experience andwe are at the end of a telephone every day: before, during and after your holiday should you have any queries.
Savings
Ourpre-holiday information pack is sent in advance of your holiday ensuring from day one you can maximise your time enjoying oneself rather than familiarising yourself by trial and error. In addition we provide our own V.I.P. card providing genuine savings and benefits in resort.
All homes checked
We personally visit all our homes which are checked to ensure they meet the advertised standard. In addition we employ a full-time reputable local manager on call 24/7 to ensure a carefree vacation and arrange all your activities, sightseeing trips, etc.
And last but not least...
We are always happy to assist with all your travel arrangements and lead you by the hand every step of the way.
This includes: Flights; Car Hire; Airport Transfers; Airport Car Parking; etc.
We can either arrange these for you or point you to the right location for whatever you require, making your vacation a seamless experience.
